Some providers, like Google and Microsoft, necessitate the use of app passwords instead of regular ones for email clients like Outlook. Ĭheck also the links regarding your, first, check your email provider's requirements. For details, please refer to this article. If your admin has enabled multi-factor authentication for your account, we recommend to use it. Open the Control Panel, click Credential Manager, find the credential sets that Outlook in the name, expand the set and click on 'Remove from Vault'.Ĩ. Deselect the 'Always prompt for logon credentials' check box.ħ. Remove stored credentials in Credential Manager. Choose File / Account Settings / Account Settings If you are using Outlook, try unchecking the box next to the option “Always prompt for login credentials” under the Security tab. Try delteing and creating a new profile in Outlook.Ĭreate an Outlook profile - Microsoft SupportĦ. Make sure that your Outlook is up-to-date and if not, update it.Ĥ. Check if your email provider requires you to use an app password instead of your regular password.ģ. Make sure that you have entered your username and password correctly.Ģ. Hi are a few things you can try to fix the issue of Outlook prompting for your IMAP password and emails not updating on both your phone and laptop:ġ.
